kix88 Terms and Conditions

1 General Provisions

These terms and conditions ("Terms") form a legally binding agreement between kix88 ("Platform", "we", "us") and the user ("you", "member"). These Terms apply to the kix88 website, mobile application and all related services.

kix88 is a secure and reliable online gaming platform offering live casino, sports betting, slots and many other gaming options for users in Bangladesh. It is the responsibility of every member to read these Terms in full before using the platform.

These Terms may be available in both English and Bengali. In the event of a dispute, the Bengali version does not take precedence — both versions are equally valid. However, for any legal interpretation, the language version designated by the platform shall be considered final.

2 Account Registration and Verification

To create an account on kix88 you must provide accurate and complete information. Providing false information is strictly prohibited and may result in immediate account termination.

2.1 Registration Terms

• Each individual may create only one account. If the same person holds multiple accounts, those accounts will be terminated and any balance may be forfeited.
• It is your responsibility to keep your username and password completely confidential.
• If you notice any suspicious activity on your account, notify our support team immediately.
• Allowing any third party to use your account is strictly prohibited.

2.2 Identity Verification (KYC)

kix88 follows an identity verification process to ensure secure transactions. Before a withdrawal request or at any time, kix88 may ask for a copy of your national ID card, passport or driving licence to confirm your identity. Withdrawals may be put on hold until verification is complete.

3 Eligibility and Age Requirement

To use kix88 you must meet the following eligibility requirements:

• You must be at least 21 years old. The kix88 platform is for users aged 21 and above only.
• You must reside in a jurisdiction where online gaming is not legally prohibited.
• You must play entirely of your own free will and using your own judgement — not for any professional or organisational purpose.
• Any person currently on a self-exclusion list may not create an account or use the service.

kix88 reserves the right to verify age or identity at any time. Use of an account by a minor is prohibited, and any such account discovered will be closed immediately and all deposited funds will be returned.

4 Deposits and Withdrawals

4.1 Deposit Rules

The following methods may be used to deposit funds on kix88: bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit amount is ৳500 for each method. When depositing funds into your account, please ensure you provide the correct payment details.

• Deposited funds must come from your own bank account or mobile banking account.
• Payments from accounts held in the name of a third party will not be accepted and such transactions will be cancelled.
• kix88 does not impose any additional charges at the time of deposit; however, your payment provider may apply a service charge.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 10 to 45 minutes. In some cases, the verification process may cause this to take a little longer.

• Withdrawals may only be made via the same payment method used for the deposit.
• To withdraw from bonus funds, the wagering requirement must be met.
• kix88 reserves the right to review any withdrawal request and may ask for additional documents if necessary.

5 Bonuses and Promotional Offers

kix88 provides various bonuses and promotional offers for new and existing members. Each bonus has specific terms and conditions which are stated alongside the bonus.

5.1 Welcome Bonus

New members receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. The wagering requirement for this bonus is 15 times. That means to withdraw the bonus funds, you must place bets totalling 15 times the bonus amount.

5.2 General Bonus Terms

• A bonus offer applies only once per individual, household, address or IP address.
• The wagering requirement must be met within a specified time limit to claim the bonus.
• Some games may not contribute fully to bonus wagering — see the details page for each offer.
• kix88 reserves the right to modify or cancel any bonus offer at any time.
• If kix88 suspects bonus abuse or manipulation, it will investigate and may suspend the account if necessary.

6 Gaming Rules

All games on kix88 are operated fairly through Random Number Generator (RNG) technology. Game outcomes are completely impartial and fair.

6.1 Software and Technical Issues

If incorrect results are displayed due to a technical error or software issue, kix88 reserves the right to cancel the relevant bet and return the deposited funds. kix88 is not obliged to pay out any winnings arising from a technical issue.

6.2 Disconnection

kix88 is not responsible for any loss of internet connection during a game. Such situations are handled in accordance with the specific policy of each game provider. It is the member's responsibility to ensure a stable internet connection.

7 Prohibited Activities

The following activities are strictly prohibited on kix88 and may result in account termination and legal action:

• Any form of fraud, money laundering or illegal financial activity.
• Attempting to hack or manipulate the bonus system or gaming software.
• Playing games using bots or automated software.
• Operating multiple accounts from the same IP address or device.
• Attempting to influence game outcomes by coordinating with other members (collusion).
• Harassing or behaving inappropriately towards platform staff.
• Providing false or misleading information.
• Using another member's identity.

8 Account Suspension and Termination

kix88 reserves the right to suspend or permanently terminate any account without notice in the following circumstances:

• Any clause of these terms and conditions is violated.
• Evidence of fraudulent activity is found on the account.
• On the order of a court, government authority or regulatory body.
• The account has been inactive for an extended period (12 months or more).

In the event of account termination, kix88 will endeavour to return any remaining balance (if applicable) within a reasonable time. However, in cases of fraud, all balances may be forfeited.

9 Privacy and Data Protection

kix88 is committed to protecting your personal information. We use SSL encryption and advanced security technology to keep your data and financial transactions secure.

To learn more about how your information is collected, used and protected, please read our Privacy Policy. We do not sell your personal information to third parties without your consent.

10 Responsible Gaming

kix88 places responsible gaming as its highest priority. We believe gaming is a form of entertainment — not a source of income. We are committed to helping our members develop healthy gaming habits.

10.1 Setting Self-Limits

Members can set the following limits on their account:

• Daily, weekly or monthly deposit limits.
• Temporarily closing the account for a set period.
• Opting for permanent self-exclusion.

To learn more about responsible gaming, visit our Responsible Gaming page.

11 Limitation of Liability

kix88 is not responsible for:

• Game losses caused by internet disconnection or technical issues.
• Delayed transactions caused by third-party payment providers.
• Any loss arising from the unnecessary disclosure of your security information.
• Loss caused by issues with your device or software.
• Service interruptions due to force majeure — such as natural disasters, war, civil unrest or cyber attacks.

kix88's liability is limited to the maximum extent permitted by law. kix88 is not liable for any indirect, incidental or special damages.

12 Changes and Updates to Terms

kix88 reserves the right to modify these terms and conditions at any time. If any significant changes are made, we will notify members by email or via a notice on the platform.

Continuing to use the platform after a change has been made will be taken as your acceptance of the updated terms. We therefore recommend visiting this page regularly.

13 Contact and Dispute Resolution

If you have any questions or disputes regarding these terms and conditions, please contact us:

• 24/7 Live Chat: Get support in Bengali through the platform's live chat support.
• Email: [email protected]

In the event of a dispute, you must first attempt to resolve it with the kix88 support team. If a resolution cannot be reached through support, we encourage resolving the matter through mediation.